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Services

Giggle has developed a software for tourism entrepreneurs (especially hotels and restaurants), which enables them to communicate internal and external, especially regional tourism-related offers and other activities electronically to their guests. This software is called Giggle Tips (hereinafter referred to as "Giggle Tips"). In addition, Giggle develops individual image and video material for selected tourism companies for online communication, in particular via the Giggle software products.

Copyright

The user is not permitted to interfere with the software supplied by Giggle, in particular to make changes and/or additions, or to reproduce it.

It is stated that the rights of use for the content provided by Giggle are exclusively with Giggle and the use of this content is only permitted during the course of an upright contractual relationship. The user may not reproduce, modify, duplicate, resell or use for other purposes any intellectual property or other content of the user interface without the prior written consent of Giggle. Giggle may use the Content and the trademarks of its users or customers to promote its business. If there is no explicit objection in written form, Giggle GmbH is entitled to name its customers in full and on all media for distribution purposes.

Privacy policy

Our privacy policy can be found on this link: Privacy Policy

Branding

The user shall refrain from changing or removing Giggle's copyright notices, trademarks and the like on or in connection with the subject matter of the contract. Giggle is entitled to name and display the user on its homepage, in all online and offline media and in any other advertising measures; this in word, image or writing (so-called reference advertising). This right extends to all possible uses. The user is entitled to a written right of objection to this - to be exercised within one month of becoming aware of it. If the user exercises the right of objection, Giggle shall remove the corresponding reference advertisement and refrain from further mentioning or displaying the user.

Liability

Every user bears full responsibility, especially with regard to content, for the information and data of any kind provided by him. Giggle is only liable for damages in the case of intent or gross negligence and in the event that Giggle has assured but not fulfilled certain characteristics of the user. The liability for slight negligence is - as far as legally permissible - excluded, as is the compensation for consequential damages and financial losses. In the event of a loss of data, Giggle does not assume any liability for the recovery of data, except in the event that Giggle has caused the loss of data intentionally or through gross negligence. Giggle guarantees its users a DSGVO-compliant handling of their personal data. The exact data protection regulations regarding the DSGVO can be found in this link. Furthermore Giggle assumes no liability for a server failure. During the warranty period Giggle will correct program errors within a reasonable period of time, which the user will report in writing in a comprehensible form. Expenses for the examination of program errors communicated, which concern the use of Giggle and for which Giggle is not responsible, will be borne by the user. Any warranty and claims for damages shall be void if the user interferes with the software delivered by Giggle, in particular makes changes and/or additions or installs or uses software from other manufacturers in addition to this software. The warranty begins with the delivery of the software; the warranty period is 12 months. The user has no claim to permanent accessibility of his user interface. Giggle shall be free at any time to temporarily or permanently shut down the server, as well as to change or delete the content stored there. The user shall procure the required Internet browser software himself/herself. The user shall bear all costs, such as provider and telecommunications fees for downloads and uploads. Although the contents of this website are created with the greatest care, Giggle does not guarantee the timeliness, accuracy, completeness or quality of the information contained in Giggle. The user interface may contain hyperlinks to third-party websites. Giggle assumes no responsibility for the content of these websites and is not responsible for their content. Their use is at the user's own risk.

Support

Telephone support or support by e-mail is covered by the user fee to the usual extent; this applies exclusively in the event of technical malfunctions of the software. The technical support according to the previous paragraph does not include explanations regarding the operation of the software, services on the computer systems or the network of the user as well as installations of the software and its updates and is therefore subject to a fee.

Subcontractor

Giggle is entitled to use services from third parties to fulfill its obligations. A consent of the user is not required, nor is the user entitled to a right of objection.



TERMS OF USE CMS

Last modified 27.01.2020

Field of application

In addition to the use of the widgets and the mobile app, Giggle grants the user the right to use the CMS (so-called "user interface"). Giggle provides the user with the appropriate platform for this purpose. This platform can be reached at cms.giggle.tips or kms.giggle.tips. By logging into the CMS for the first time, the user accepts these General Terms of Use.

Registration

The use of the user interface is made possible by entering the protected access data transmitted by Giggle. In doing so, the user is permitted access and thus use on several devices, but only on devices belonging to his company. The user is not permitted to make his access data received from Giggle accessible or available to third parties in accordance with the above point. If the password has become known to unauthorized persons, the user is required to change his password immediately.

Transfer of the rights of use

The right of use according to point 4 is not transferable by the user, no matter in which form; the transfer of Giggle Inclusive to third parties is not permitted. In the event of a violation of this provision, Giggle is entitled to compensation for damages incurred; this shall amount to at least a flat-rate annual user fee. Further claims for damages by Giggle are not affected by this provision. It is stated that Giggle is entitled to transfer all its rights and obligations to companies of its own group of companies. In this case all provisions of this Software License Agreement shall be binding; the user shall not have the right to object to this.




TERMS OF USE GIGGLE BROWSER APPS AND WIDGETS

Last modified 27.01.2020

Field of application

Over different representations, with Giggle App and Widgets mentioned, users can inform about the experience offer of individual hosts and vacation regions. As a collaborative recommendation system, Giggle uses the accumulated behavior of its users to personalize the selection of experiences displayed. No personal data is stored for this purpose. The individual experiences consist of hotel internal or regional services and activities that the host would like to offer his guests. All experiences can be requested or reserved directly via Giggle, at the desired date.

User data

We are committed to a conscious handling of personal data. For the purpose of processing reservations for individual experiences, the full name, email address, telephone number and hotel name of individual users are requested as required. This data will be treated conscientiously according to the guidelines of the DSGVO and will be used exclusively for the organizational processing of the experience bookings. As specified in the Giggle data protection regulations, individual activity providers or hotel providers or other tourism businesses are informed about the corresponding personal data of the booking user for the purpose of processing the booked experience. Giggle is not responsible or liable for any violations of the DSGVO, or any damage caused by the data handling of these service providers and tourism businesses. Further details about our data management can be found in our privacy policy. Giggle also analyzes the search and click behavior of its users in order to continuously optimize its offers and services. The behavioral data of Giggle users is stored separately in the cloud and is never linked to personal data. Interest profiles are assigned to specific target group classes. Age, gender, social context and other demographic information are used to form appropriate target group classes. At no time does Giggle link this interest data to usernames, addresses or other information that could compromise the identity of individual users. Giggle GmbH is committed to a sensitive and conscious handling of personal data.


GENERAL TERMS AND CONDITIONS

There are no verbal collateral agreements to the Software Usage Agreement or to the General Terms and Conditions of Business; changes and additions must be made in writing to be legally effective. This shall also apply to any waiver of this written form requirement. If a provision of these General Terms and Conditions is invalid, the parties to the contract hereby expressly undertake to agree on legally effective provisions which come as close as possible to the economic purpose of the invalid provision. The validity of all other provisions shall not be affected by the invalid provision. All rights and obligations under the GTCs shall pass to any legal successors of the contracting parties and shall be transferred to the legal successors accordingly.

Severability Clause

Should individual provisions be wholly or partially invalid, this shall not affect the validity of the remaining provisions.

Applicable law and place of jurisdiction

For individual contracts with de Giggle GmbH as well as for the general terms and conditions German law applies with the exception of the regulations of German international private law. Place of jurisdiction is Innsbruck.

SERVICE ASSISTANCE

Please feel free to contact us by email: hello@giggle.tips. © 2020 Giggle GmbH, All rights reserved.